Illustrative residential hot water system; not evidence of work by this website.
Terms and Conditions

Terms & Conditions

The website provides homeowner information and a proposed contractor referral service through Tradie Code.

Website operator and service model

Toowoomba Hot Water Group is operated through Tradie Code by Tradie Code Pty Ltd (ABN 16 700 500 349). It is not a plumbing contractor and does not carry out plumbing, electrical or gas work.

No local contractor is currently approved. Online enquiries are disabled and using this website does not create a booking, service contract or confirmed referral.

Availability, quotations and independent work

No attendance, parts stock, response time, pricing, insurance or licence status is guaranteed by this website. If referrals are approved in a later stage, a contractor must independently confirm availability, qualifications, scope, charges and any terms before work is agreed.

Any contract for trade work would be between the homeowner and the independent contractor. Gas work is conditional on suitable licensed contractor availability. Verify relevant Queensland licences for the particular work rather than relying on a brand or website description.

Information and safety

Guides provide general information, not a diagnosis or instructions for regulated trade work. Do not open electrical covers, alter gas components or repair pressurised safety valves. For water near electrical fittings, keep clear. If gas is suspected, leave the area and contact the gas supplier from a safe location without operating electrical switches.

This website is not an emergency dispatch service.

Warranty, incentives and consumer rights

Manufacturer warranty cover depends on the exact product and terms. Contractor workmanship terms would be supplied by that contractor. Incentive eligibility and energy savings are not confirmed by this website.

Nothing on this page is intended to exclude rights that cannot lawfully be excluded under Australian Consumer Law. Final terms, responsibility allocation and the future referral agreement require legal review before live operation.

Privacy and contact

Read the Privacy Policy for the current disabled-form state and unresolved data-handling details.

Questions: 07 4580 2422. Operator legal details and final policies require reconfirmation before publication.

Understand your hot water options

General homeowner information. Contractor availability and online enquiries are not yet approved.